1. What types of surgical instruments do you offer?
We offer a comprehensive range of surgical instruments including general surgery tools, specialized instruments for plastic and reconstructive surgery, orthopedic instruments, dental instruments, and more. Our catalog includes scissors, forceps, retractors, needle holders, scalpels, and various sets tailored to specific surgical procedures.
2. Are your surgical instruments FDA approved?
Yes, all our surgical instruments comply with FDA regulations and are manufactured to meet the highest standards of quality and safety. We ensure that each instrument is rigorously tested and certified before it reaches our customers.
3. Can I request a sample before making a bulk purchase?
Absolutely. We understand the importance of evaluating the quality of our instruments before committing to a large order. Please contact our sales team to discuss your sample request and we will be happy to assist you.
4. How can I place an order on your website?
Placing an order is simple. Browse through our product catalog, select the items you need, and add them to your cart. Once you have all your items in the cart, proceed to checkout where you will be guided through the payment and shipping process.
5. What payment methods do you accept?
We accept a variety of payment methods including credit/debit cards (Visa, MasterCard, American Express), PayPal, bank transfers, and more. For specific payment queries, please contact our customer service team.
6. Do you offer discounts for bulk orders?
Yes, we offer competitive pricing and discounts for bulk orders. Please contact our sales team with your requirements, and we will provide you with a customized quote based on your order size and specifications.
7. How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to the shipping carrier’s website. You can use this tracking number to monitor the status and location of your shipment.
8. Can you customize instruments to specific requirements?
Yes, we offer customization services for surgical instruments to meet specific requirements. Please contact our technical support team with your specifications, and we will work with you to create the instruments you need.
9. How do I contact customer service?
Our customer service team is available to assist you with any inquiries or issues. You can reach us via email at info@notroxinstruments.com, through our contact form on the website, or by phone at +92-345-6532299.
By providing these comprehensive answers, we aim to ensure that our customers have all the information they need for a seamless shopping experience at our surgical instruments online store. If you have any additional questions, please do not hesitate to contact us.